Quality - Acme hitches, trailer balls and couplers meet and/or exceed all federal guidelines covered in V-5 regulations.   Shipping Service & Delivery - Acme is please and proud to confirm that we have had a greater than 98.7% fill-rate for 9 years in a row.   Special Order Availability - Acme's wide range of hitch applications team up with our centrally located manufacturing facility to provide fast order turnaround and delivery on special-order hitches and accessories. Hitches ordered by 1:00 p.m. Central Standard Time ship the same day.   Customer Service - Acme's coordination and support with fax, EDI, and technical service before and after the sale help us maximize our customers profits through ongoing, updated clear communication. Our company sales force and sales representatives are dedicated to micro-managing our individual customers needs.   Design "Form & Function" - Acme's "Hidden-From-View" hitch designs insure that many hitch crossbars are never seen from the rear end of the vehicle. Also, greater than 60% of all Acme one-piece custom-fit hitches require no drilling for installation.   4-Color Packaging - Acme's bright and informative packaging makes it easy for the end-user to make the proper hitch and accessory selection for completing their towing products "package".   Toll-Free Installation "Hot Line" - Acme's user-friendly instructions with our toll-free 800# enable the installer to align, mark, mount and tow, in most cases, under 45 minutes. Numerous hitch installations take 10 minutes and less.   Lifetime Warranty - Acme hitches are backed by a lifetime warranty to the original purchaser/consumer. Contact us for additional warranty information.